Personalized Message Policy

At Kathy's Floral Designs, we value delivering thoughtful and meaningful messages alongside our floral arrangements. To ensure a positive experience for all, we ask that all messages adhere to the following content guidelines:

We encourage messages that are:
• Positive, uplifting, and respectful.
• Heartfelt expressions of love, congratulations, sympathy, encouragement, or appreciation
• Occasion-appropriate sentiments (birthdays, anniversaries, condolences, weddings, etc.)
• Creative but considerate humor

To maintain a professional and respectful tone, we do not allow messages that include:
• Offensive language: No cursing, vulgarity, or profanity.
• Hate speech or discriminatory language: Messages that contain racism, sexism, or any form of bigotry will not be accepted.
• Threats or harassment: Any form of bullying, personal attacks, or intimidation is strictly prohibited.
• Defamation: No harmful or untruthful statements about any individual or group.
• Sensitive or explicit content: No sexually explicit language or violent imagery.
• Personal information: Avoid including sensitive personal details like home addresses, phone numbers, or private information about third parties without their consent.

Our Review Process: All messages are reviewed by our team to ensure they comply with these guidelines. If a message violates our policy we reserve the right to modify or remove content that we believe does not align with these guidelines.